Brad Jaehn is one of the world’s foremost experts on digital experience. Earlier in his career he worked for a combination disruptive and established brands such as Orbitz, Sears and Gogo, where he experienced first-hand many of the challenges of transformation and the obstacles to digital success in a legacy organization, as well as founding startups such as BonVoyou.
Most recently, Brad was VP of Global Digital Experience for McDonald’s, where he led portfolio, program, product, and user experience teams around the world. As one of the largest companies in the world in the midst of a digital transformation, Brad’s experience at McDonalds is invaluable in helping other companies understand and succeed in digital.