Lynn led cross-functional customer experience transformation for many years at Applied Materials and Sonoco Products. As CEO of ClearAction customer experience consulting, Lynn helps companies become preferred, not just referred, by making customer experience excellence a way of life for all functional areas and managerial levels. She is co-founder of the Marketing Future Forum and president of Marketing Operations Partners. Lynn is author of Innovating Superior Customer Experience and creator of the CX ROI Building-Blocks and Maturity Assessment.
> Summits > Lynn Hunsaker, Customer Experience ROI Strategist at ClearAction